soarkidz, Inc. Privacy Policy
Last Updated: November 7, 2026
Introduction:
At soarkidz, Inc., we are committed to protecting the privacy of the personal information of our users. Our online K-8 education platform is based in California and complies with the privacy laws in California, including the California Consumer Privacy Act (CCPA). This privacy policy explains how we collect, use, and protect the personal information of our users.
Information Collection and Use:
We collect personal information from our users when they create an account, sign up for services, or complete forms on our website. The information we collect may include:
Personal information such as name, email address, and date of birth
Contact information such as mailing address and phone number
Payment information such as credit card details
Education information such as school name, grade level, and academic progress
Technical information such as IP address, browser type, and operating system
Messages and other content you post on our services, such as class Q&A board questions and replies
We use the information we collect to:
Provide our services to our users
Process payments and send invoices
Improve our services and develop new features
Send promotional emails to our users
Comply with legal requirements and enforce our policies
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to collect information about how visitors find and interact with our website. This includes:
• A visitor tracking cookie (soar_visitor_id) that records how you found our website, including referral source, landing page, and marketing campaign information (UTM parameters). It is a first-party cookie kept on our own servers and not shared with advertising platforms, so it is set whatever you choose in the cookie banner. It is stored for up to one year and is linked to your account if you register or sign in.
• Google Analytics (GA4) for understanding website traffic and user behavior. Google Analytics uses cookies to collect usage data.
We use this information to understand which marketing channels are most effective and to improve our services. You can turn analytics and marketing cookies on or off at any time using 'Cookie Preferences' in the website footer, or keep them off by choosing 'Essential only'. We also honor the Global Privacy Control (GPC) browser signal as a request to keep these cookies off. You can also disable cookies in your browser settings, though this may affect some website functionality.
Information Sharing:
We do not sell the personal information of our users to third parties. We may share personal information with our affiliates, service providers, and business partners for the purposes outlined in this privacy policy. We require all third parties to maintain the confidentiality of the personal information we share with them and to use it only for the purposes for which it was shared.
Message Screening:
To help keep our class Q&A boards safe for children, messages posted on them by students, parents, and teachers are automatically screened before they are shown to others. The screening checks for inappropriate language and for personal contact or location details (such as email addresses, phone numbers, social media or messaging accounts, home addresses, or school names). Some messages are checked only on our own servers; others are sent to an external AI service provider that performs the screening (named in the Children's Privacy section, Section 5). We send the provider only the text of the message (and, for teacher replies, that the author is a teacher), not the poster's name, account details, or other profile information. We send class Q&A messages to this provider only for this screening (we also use it to evaluate the writing for the writing diagnostic — see the Children's Privacy section). Under its agreement with us, the provider may not use the messages to train its AI models, and it automatically deletes them within 30 days, except where it must keep them longer to comply with the law or to enforce its usage policies (for example, if its automated safety systems flag a message, it may keep it for up to 2 years). Messages that contain personal contact information are not posted. Messages flagged for inappropriate language, or that could not be screened automatically, are hidden until they are screened again automatically or reviewed by authorized SOAR staff, who decide whether to publish them. Hidden messages that are never published are deleted after 90 days. Our staff alerts about flagged messages do not include the message text. We may also screen messages that were posted before this screening began.
Data Retention:
We retain the personal information of our users for as long as necessary to provide our services and comply with legal requirements. Once the information is no longer needed, we securely delete it.
Accessing and Updating Information:
Users can access and update their personal information by logging into their account on our website. If a user requests to delete their personal information, we will delete it within a reasonable time period, subject to any legal requirements or obligations that require us to retain the information.
Security:
We use industry-standard security measures to protect the personal information of our users. These measures include encryption, firewalls, and access controls. Despite these measures, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of the personal information transmitted to our website and advise users to take appropriate measures to protect their personal information when using the Internet.
Changes to Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. If we make any significant changes, we will notify our users by posting a notice on our website and updating the "Last Updated" date at the top of this page.
Contact Information:
If you have any questions or concerns about our privacy policy, please contact us at hello@soarkidz.com.
This privacy policy is governed by the laws of California and any applicable federal laws.
Children's Privacy and COPPA Compliance
(아동 개인정보 보호 및 COPPA 준수)
(아동 개인정보 보호 및 COPPA 준수)
SOAR KIDZ, Inc. ("SOAR," "we," "us") is committed to protecting the privacy of children who use our educational services. Because our platform provides English language arts instruction to students in grades K-12, many of our users are children under the age of 13. This section describes our practices regarding children's personal information in compliance with the Children's Online Privacy Protection Act ("COPPA") and the updated FTC COPPA Rule effective June 2025.
1. Account Creation and Parental Role (계정 생성 및 보호자 역할)
Children cannot create accounts on SOAR. Only a parent or legal guardian ("Parent") may create an account and register a child for our services. During the onboarding process, we require the Parent to confirm they are the parent or legal guardian of the child(ren) being enrolled, agree to the Terms of Service and this Privacy Policy on behalf of their child(ren), and provide the child's information as described below. No child may use SOAR's educational services until a Parent has completed account registration. Exception: the free writing diagnostic is started by the Parent without an account, under the consent described in Section 2.
2. Verifiable Parental Consent (보호자 동의 확인)
SOAR obtains verifiable parental consent before collecting personal information from children under 13 through the following mechanism:
Credit Card Verification: Before a child can participate in any SOAR class, the Parent must complete a paid enrollment transaction through our payment processor, Stripe. The completion of a monetary transaction using a valid credit or debit card serves as verifiable parental consent under COPPA, as it provides a reasonable method of ensuring that the person providing consent is the child's parent or guardian. This method is recognized by the FTC as an acceptable form of VPC.
Terms Acknowledgment: During onboarding, Parents must affirmatively check a consent box confirming their parental/guardian status and agreeing to the collection and use of their child's information as described in this policy.
Free Writing Diagnostic: before any information about the child is entered, the Parent must check a consent box confirming parental/guardian status and agreeing to the collection and use of the child's information described in Section 11, which is linked from that screen. We then send a confirmation email to the Parent's address, and we send the result only after the Parent has confirmed that email address. The Parent can withdraw consent and have the diagnostic deleted by replying to that email or writing to privacy@soarkidz.com. Information from this diagnostic is shared only with the service providers listed in Section 5, which process it on our behalf.
If we discover that we have collected personal information from a child without verifiable parental consent, we will delete that information promptly.
Credit Card Verification: Before a child can participate in any SOAR class, the Parent must complete a paid enrollment transaction through our payment processor, Stripe. The completion of a monetary transaction using a valid credit or debit card serves as verifiable parental consent under COPPA, as it provides a reasonable method of ensuring that the person providing consent is the child's parent or guardian. This method is recognized by the FTC as an acceptable form of VPC.
Terms Acknowledgment: During onboarding, Parents must affirmatively check a consent box confirming their parental/guardian status and agreeing to the collection and use of their child's information as described in this policy.
Free Writing Diagnostic: before any information about the child is entered, the Parent must check a consent box confirming parental/guardian status and agreeing to the collection and use of the child's information described in Section 11, which is linked from that screen. We then send a confirmation email to the Parent's address, and we send the result only after the Parent has confirmed that email address. The Parent can withdraw consent and have the diagnostic deleted by replying to that email or writing to privacy@soarkidz.com. Information from this diagnostic is shared only with the service providers listed in Section 5, which process it on our behalf.
If we discover that we have collected personal information from a child without verifiable parental consent, we will delete that information promptly.
3. Information We Collect About Children (수집하는 아동 정보)
We collect the minimum information necessary to provide our educational services:
Identity: First name, last name, Korean name (optional), date of birth, gender — to identify the student and assign age-appropriate content
Education Profile: Grade level, school name (optional), state/region (optional) — to place the student in an appropriate class level
Educational Records: Class enrollment, attendance, homework submissions, teacher evaluations, reading assessments, book reviews — to deliver and track educational progress
Class Participation: Video and audio during live Zoom classes, chat messages during class — to conduct live instruction
Class Q&A Board: Questions and replies the student posts on their class Q&A board — to let students ask their teacher questions about class and homework. Posts are screened for safety before they appear (see Section 5).
Student Email (optional): Email address provided by Parent — to enable student login to view homework
Profile: Profile avatar/image (optional), self-introduction (optional) — to personalize the student's experience
Technical Data: IP address and device information — to maintain security and platform functionality
Free Writing Diagnostic (no account): entered by the Parent — the Parent's email, a 4-digit PIN (stored hashed), the child's first name, grade, country and state/city, preferred consultation language and optional requests; produced during the diagnostic — the child's writing (including autosaved drafts) or uploaded files/photos and their transcription, the question shown, and counts of pastes and window switches during the timed test — to prepare and send a free writing evaluation (details: Section 11)
We do not collect: social media profiles or friend lists, precise geolocation data, biometric identifiers, or contact information for other children.
Identity: First name, last name, Korean name (optional), date of birth, gender — to identify the student and assign age-appropriate content
Education Profile: Grade level, school name (optional), state/region (optional) — to place the student in an appropriate class level
Educational Records: Class enrollment, attendance, homework submissions, teacher evaluations, reading assessments, book reviews — to deliver and track educational progress
Class Participation: Video and audio during live Zoom classes, chat messages during class — to conduct live instruction
Class Q&A Board: Questions and replies the student posts on their class Q&A board — to let students ask their teacher questions about class and homework. Posts are screened for safety before they appear (see Section 5).
Student Email (optional): Email address provided by Parent — to enable student login to view homework
Profile: Profile avatar/image (optional), self-introduction (optional) — to personalize the student's experience
Technical Data: IP address and device information — to maintain security and platform functionality
Free Writing Diagnostic (no account): entered by the Parent — the Parent's email, a 4-digit PIN (stored hashed), the child's first name, grade, country and state/city, preferred consultation language and optional requests; produced during the diagnostic — the child's writing (including autosaved drafts) or uploaded files/photos and their transcription, the question shown, and counts of pastes and window switches during the timed test — to prepare and send a free writing evaluation (details: Section 11)
We do not collect: social media profiles or friend lists, precise geolocation data, biometric identifiers, or contact information for other children.
4. How We Use Children's Information (아동 정보 이용 방법)
We use children's personal information solely for educational purposes: providing live English language arts instruction via Zoom, assigning, collecting, and grading homework, tracking academic progress and generating evaluations, communicating educational updates to the Parent, ensuring platform security and preventing fraud, and complying with legal obligations. For the free writing diagnostic, we use the information to prepare the evaluation (with an AI first-pass review that a teacher checks; see Section 11 for diagnostics that our system evaluated automatically between October 31 and November 7, 2026) and send it to the Parent; the Parent's email may also be used to offer an optional consultation.
We do not use children's personal information for: behavioral or targeted advertising, creating marketing profiles, selling or renting to any third party, or any purpose unrelated to providing educational services.
We do not use children's personal information for: behavioral or targeted advertising, creating marketing profiles, selling or renting to any third party, or any purpose unrelated to providing educational services.
5. Third-Party Services That Receive Children's Data (아동 정보를 수신하는 제3자 서비스)
Zoom Video Communications: Display name, video/audio feed, IP address — to host live class sessions. Privacy Policy
Stripe: No direct child data (payment by Parent) — for payment processing. Privacy Policy
Twilio SendGrid: Student's first name (in emails to Parent) and, for the free writing diagnostic, the start and confirmation emails and the result email with a PDF (the child's writing and its evaluation; for diagnostics that our system evaluated automatically between October 31 and November 7, 2026, a short summary of the evaluation and a private link to the report instead of the PDF) — to deliver class-related emails. Privacy Policy
Amazon Web Services: Homework files, profile images, writing-diagnostic uploads — for secure cloud storage. Privacy Policy
External AI service provider — Anthropic (Claude model): (1) Text of messages posted on class Q&A boards (no name, account, or profile data) — to automatically screen messages for inappropriate language and personal contact information before they are shown. (2) For the free writing diagnostic: the child's grade, the question, and the writing or uploaded files (we do not send the name, email or location the Parent entered, and we ask Parents to cover names on uploaded pages) — to transcribe uploaded writing and prepare a first-pass review that a SOAR teacher checks and edits before anything is sent to the Parent (between October 31 and November 7, 2026, it prepared the evaluation report itself, checked automatically by our system — see Section 11). Under its agreement with us, the provider may not use this data to train AI models and deletes it within 30 days, except where it must keep it longer to comply with the law or enforce its usage policies (for example, up to 2 years if its automated safety systems flag it). See Section 11 for the writing diagnostic.
Services that do NOT receive children's data:
Google Analytics (GA4): Suppressed on student-facing pages
Meta Pixel: Suppressed on student-facing pages
Builder.io: CMS for blog/library only
Stripe: No direct child data (payment by Parent) — for payment processing. Privacy Policy
Twilio SendGrid: Student's first name (in emails to Parent) and, for the free writing diagnostic, the start and confirmation emails and the result email with a PDF (the child's writing and its evaluation; for diagnostics that our system evaluated automatically between October 31 and November 7, 2026, a short summary of the evaluation and a private link to the report instead of the PDF) — to deliver class-related emails. Privacy Policy
Amazon Web Services: Homework files, profile images, writing-diagnostic uploads — for secure cloud storage. Privacy Policy
External AI service provider — Anthropic (Claude model): (1) Text of messages posted on class Q&A boards (no name, account, or profile data) — to automatically screen messages for inappropriate language and personal contact information before they are shown. (2) For the free writing diagnostic: the child's grade, the question, and the writing or uploaded files (we do not send the name, email or location the Parent entered, and we ask Parents to cover names on uploaded pages) — to transcribe uploaded writing and prepare a first-pass review that a SOAR teacher checks and edits before anything is sent to the Parent (between October 31 and November 7, 2026, it prepared the evaluation report itself, checked automatically by our system — see Section 11). Under its agreement with us, the provider may not use this data to train AI models and deletes it within 30 days, except where it must keep it longer to comply with the law or enforce its usage policies (for example, up to 2 years if its automated safety systems flag it). See Section 11 for the writing diagnostic.
Services that do NOT receive children's data:
Google Analytics (GA4): Suppressed on student-facing pages
Meta Pixel: Suppressed on student-facing pages
Builder.io: CMS for blog/library only
6. Advertising and Tracking (광고 및 추적)
SOAR does not serve behavioral or targeted advertising to children. Google Analytics and Meta Pixel are programmatically disabled on all student-facing pages. We do not allow any third-party advertising network to collect information from children using our services. We do not use children's personal information to build advertising profiles.
7. Parental Rights (보호자 권리)
Parents have the following rights under COPPA:
(a) Right to Review: Review child's information via the SOAR dashboard or by contacting privacy@soarkidz.com
(b) Right to Refuse Further Collection: Contact privacy@soarkidz.com (may require discontinuing service)
(c) Right to Deletion: Request deletion via privacy@soarkidz.com. We will delete within 30 days and direct third-party providers to delete.
(d) Right to Prevent Disclosure: Contact privacy@soarkidz.com
We verify identity by confirming the requester is the account holder associated with the child's profile. For a free writing diagnostic, we verify the requester through the Parent email address used for the diagnostic (for example, by replying to that address).
(a) Right to Review: Review child's information via the SOAR dashboard or by contacting privacy@soarkidz.com
(b) Right to Refuse Further Collection: Contact privacy@soarkidz.com (may require discontinuing service)
(c) Right to Deletion: Request deletion via privacy@soarkidz.com. We will delete within 30 days and direct third-party providers to delete.
(d) Right to Prevent Disclosure: Contact privacy@soarkidz.com
We verify identity by confirming the requester is the account holder associated with the child's profile. For a free writing diagnostic, we verify the requester through the Parent email address used for the diagnostic (for example, by replying to that address).
8. Data Retention for Children's Information (아동 정보 보관 기간)
Student profile: Until Parent requests deletion or account closed
Homework submissions and evaluations: Duration of enrollment plus 1 year
Zoom class recordings: Not retained by SOAR
Payment records: 7 years (tax law requirement; Parent info only)
Free writing diagnostic: original uploaded files/photos are deleted 90 days after the result is sent; the writing, its transcription and the evaluation are deleted 1 year after the result is sent; diagnostics that were not completed, or whose results were never sent, are deleted 30 days after the test deadline (or 30 days after the diagnostic was created, if the test was never started). The Parent can ask for earlier deletion at privacy@soarkidz.com (details: Section 11).
Class Q&A posts held for review or not published: deleted 90 days after they were posted or rejected (together with any replies to them). Messages found to contain personal contact information when they are posted are rejected and not posted; messages identified later are hidden and deleted under the 90-day rule above.
Homework submissions and evaluations: Duration of enrollment plus 1 year
Zoom class recordings: Not retained by SOAR
Payment records: 7 years (tax law requirement; Parent info only)
Free writing diagnostic: original uploaded files/photos are deleted 90 days after the result is sent; the writing, its transcription and the evaluation are deleted 1 year after the result is sent; diagnostics that were not completed, or whose results were never sent, are deleted 30 days after the test deadline (or 30 days after the diagnostic was created, if the test was never started). The Parent can ask for earlier deletion at privacy@soarkidz.com (details: Section 11).
Class Q&A posts held for review or not published: deleted 90 days after they were posted or rejected (together with any replies to them). Messages found to contain personal contact information when they are posted are rejected and not posted; messages identified later are hidden and deleted under the 90-day rule above.
9. Data Security for Children's Information (아동 정보 보안)
All data transmitted over HTTPS/TLS encryption
AWS storage with encryption at rest
Role-based access controls
Teachers can only view their assigned students
AWS storage with encryption at rest
Role-based access controls
Teachers can only view their assigned students
10. Contact Us About Children's Privacy (아동 개인정보 관련 문의)
Email: privacy@soarkidz.com
Subject line: "COPPA Request - [Your Child's Name]"
Response time: 10 business days
Subject line: "COPPA Request - [Your Child's Name]"
Response time: 10 business days
11. Free Writing Diagnostic (무료 라이팅 진단)
What we collect: entered by the Parent — the Parent's email, a 4-digit PIN (stored hashed), the child's first name, grade, country and state/city, preferred consultation language and optional requests; produced during the diagnostic — the child's writing (including autosaved drafts) or uploaded files/photos and their transcription, the question shown, and counts of pastes and window switches during the timed test.
How we use it: an external AI service provider (named in Section 5) prepares a first-pass review (for uploaded files it first transcribes them) from the child's grade, the question and the writing or uploaded files. We do not send it the name, email or location the Parent entered, and we ask Parents to cover names on uploaded pages. Under its agreement with us, the provider may not use this data to train AI models and deletes it within 30 days, except where it must keep it longer to comply with the law or enforce its usage policies (for example, up to 2 years if its automated safety systems flag it). Sending the writing for this review is part of the diagnostic itself, so the diagnostic cannot be used without it. A SOAR teacher checks the review and writes the evaluation, which we email to the Parent with a PDF. Diagnostics started on or after October 31, 2026 that our system evaluated automatically before November 7, 2026 were handled under the notice shown when they were started: the external AI service prepared the evaluation and our system checked it automatically against fixed rules (SOAR staff checked transcriptions of uploaded writing and fixed evaluations that failed the check), and the Parent is sent (or has been sent) a private link to the report page instead of a PDF. Anyone who has the link can open it, so please do not share it. The link is a long random address that search engines are told not to index. If it may have been shared, write to privacy@soarkidz.com and we will disable it. Diagnostics started on or after October 31, 2026 that had not been evaluated by November 7, 2026 are reviewed by a SOAR teacher and sent with a PDF, as described above. Other recipients: Twilio SendGrid (emails) and Amazon Web Services (storage) — see Section 5. Nothing about the child is made public, used for advertising or sold.
Consent: the Parent checks the consent box on the first screen before any information about the child is entered, and confirms the email address through the link we send; the result is sent only to a confirmed address (Section 2).
Retention: uploaded files/photos are deleted 90 days after the result is sent, and the writing, its transcription and the evaluation 1 year after it is sent (for reports sent as a link, the link stops working then); diagnostics that were not completed or never sent are deleted 30 days after the test deadline (or after creation, if the test never started).
Your rights: the Parent can review the information, refuse further collection, have it deleted or withdraw consent at any time by writing to privacy@soarkidz.com or replying to the diagnostic email (Section 7).
How we use it: an external AI service provider (named in Section 5) prepares a first-pass review (for uploaded files it first transcribes them) from the child's grade, the question and the writing or uploaded files. We do not send it the name, email or location the Parent entered, and we ask Parents to cover names on uploaded pages. Under its agreement with us, the provider may not use this data to train AI models and deletes it within 30 days, except where it must keep it longer to comply with the law or enforce its usage policies (for example, up to 2 years if its automated safety systems flag it). Sending the writing for this review is part of the diagnostic itself, so the diagnostic cannot be used without it. A SOAR teacher checks the review and writes the evaluation, which we email to the Parent with a PDF. Diagnostics started on or after October 31, 2026 that our system evaluated automatically before November 7, 2026 were handled under the notice shown when they were started: the external AI service prepared the evaluation and our system checked it automatically against fixed rules (SOAR staff checked transcriptions of uploaded writing and fixed evaluations that failed the check), and the Parent is sent (or has been sent) a private link to the report page instead of a PDF. Anyone who has the link can open it, so please do not share it. The link is a long random address that search engines are told not to index. If it may have been shared, write to privacy@soarkidz.com and we will disable it. Diagnostics started on or after October 31, 2026 that had not been evaluated by November 7, 2026 are reviewed by a SOAR teacher and sent with a PDF, as described above. Other recipients: Twilio SendGrid (emails) and Amazon Web Services (storage) — see Section 5. Nothing about the child is made public, used for advertising or sold.
Consent: the Parent checks the consent box on the first screen before any information about the child is entered, and confirms the email address through the link we send; the result is sent only to a confirmed address (Section 2).
Retention: uploaded files/photos are deleted 90 days after the result is sent, and the writing, its transcription and the evaluation 1 year after it is sent (for reports sent as a link, the link stops working then); diagnostics that were not completed or never sent are deleted 30 days after the test deadline (or after creation, if the test never started).
Your rights: the Parent can review the information, refuse further collection, have it deleted or withdraw consent at any time by writing to privacy@soarkidz.com or replying to the diagnostic email (Section 7).
수집 항목: 보호자가 입력하는 보호자 이메일, 4자리 비밀번호(암호화 저장), 자녀의 이름(이름만), 학년, 국가·지역, 상담 언어, 요청 사항(선택)과, 진단 중 생성되는 자녀의 글(자동 저장본 포함) 또는 업로드한 파일·사진과 그 전사본, 출제된 문항, 시험 중 붙여넣기·창 전환 횟수.
이용 방법: 외부 AI 서비스 제공업체(5항에 명시)가 자녀의 학년, 문항, 글 또는 파일로 1차 검토를 합니다(업로드한 파일은 먼저 글자로 옮깁니다). 보호자가 입력한 이름·이메일·지역 정보는 보내지 않으며, 업로드하는 종이의 이름은 가려 달라고 안내합니다. 계약에 따라 제공업체는 이 정보를 AI 학습에 사용할 수 없고 30일 이내에 삭제합니다(법률 준수나 이용 정책 집행에 필요한 경우는 예외이며, 예를 들어 자동 안전 시스템이 문제를 감지하면 최대 2년 보관할 수 있습니다). 이 검토는 진단의 일부이므로 이 과정 없이 진단을 이용할 수는 없습니다. SOAR 선생님이 검토 내용을 확인해 평가를 작성하고 PDF와 함께 보호자 이메일로 보내 드립니다. 2026년 10월 31일 이후 시작해 2026년 11월 7일 전에 시스템이 자동으로 평가한 진단은 시작할 때 안내해 드린 대로 처리되었습니다. 외부 AI 서비스가 평가하고 시스템이 정해진 기준으로 자동 점검했으며(업로드한 글의 전사본은 SOAR 직원이 확인하고, 점검을 통과하지 못한 평가는 직원이 직접 고쳤습니다), PDF 대신 리포트 전용 링크를 보호자 이메일로 보내 드렸거나 보내 드립니다. 링크가 있으면 누구나 열 수 있으니 공유하지 말아 주세요. 링크는 검색엔진에 노출되지 않는 긴 무작위 주소입니다. 링크가 공유되었다면 privacy@soarkidz.com으로 알려 주세요. 링크를 비활성화해 드립니다. 2026년 10월 31일 이후 시작했지만 2026년 11월 7일까지 평가되지 않은 진단은 위와 같이 SOAR 선생님이 검토해 PDF와 함께 보내 드립니다. 그 밖의 수신자는 Twilio SendGrid(이메일)와 Amazon Web Services(저장)입니다(5항 참조). 자녀의 정보는 공개되지 않으며 광고에 이용하거나 판매하지 않습니다.
동의: 자녀 정보를 입력하기 전에 첫 화면에서 보호자가 동의란에 체크하고, 저희가 보내는 링크로 이메일 주소를 확인합니다. 결과는 확인된 주소로만 보내 드립니다(2항).
보관 기간: 업로드한 파일·사진은 결과 발송 90일 후, 글과 전사본·평가는 결과 발송 1년 후 삭제합니다(링크로 보내 드린 리포트는 그때 링크도 열리지 않습니다). 완료되지 않았거나 발송되지 않은 진단은 시험 마감 30일 후(시험을 시작하지 않았다면 생성 30일 후) 삭제합니다.
보호자의 권리: 언제든 privacy@soarkidz.com으로 메일을 보내거나 진단 안내 메일에 답장해 정보 열람, 추가 수집 거부, 삭제, 동의 철회를 요청하실 수 있습니다(7항).
이용 방법: 외부 AI 서비스 제공업체(5항에 명시)가 자녀의 학년, 문항, 글 또는 파일로 1차 검토를 합니다(업로드한 파일은 먼저 글자로 옮깁니다). 보호자가 입력한 이름·이메일·지역 정보는 보내지 않으며, 업로드하는 종이의 이름은 가려 달라고 안내합니다. 계약에 따라 제공업체는 이 정보를 AI 학습에 사용할 수 없고 30일 이내에 삭제합니다(법률 준수나 이용 정책 집행에 필요한 경우는 예외이며, 예를 들어 자동 안전 시스템이 문제를 감지하면 최대 2년 보관할 수 있습니다). 이 검토는 진단의 일부이므로 이 과정 없이 진단을 이용할 수는 없습니다. SOAR 선생님이 검토 내용을 확인해 평가를 작성하고 PDF와 함께 보호자 이메일로 보내 드립니다. 2026년 10월 31일 이후 시작해 2026년 11월 7일 전에 시스템이 자동으로 평가한 진단은 시작할 때 안내해 드린 대로 처리되었습니다. 외부 AI 서비스가 평가하고 시스템이 정해진 기준으로 자동 점검했으며(업로드한 글의 전사본은 SOAR 직원이 확인하고, 점검을 통과하지 못한 평가는 직원이 직접 고쳤습니다), PDF 대신 리포트 전용 링크를 보호자 이메일로 보내 드렸거나 보내 드립니다. 링크가 있으면 누구나 열 수 있으니 공유하지 말아 주세요. 링크는 검색엔진에 노출되지 않는 긴 무작위 주소입니다. 링크가 공유되었다면 privacy@soarkidz.com으로 알려 주세요. 링크를 비활성화해 드립니다. 2026년 10월 31일 이후 시작했지만 2026년 11월 7일까지 평가되지 않은 진단은 위와 같이 SOAR 선생님이 검토해 PDF와 함께 보내 드립니다. 그 밖의 수신자는 Twilio SendGrid(이메일)와 Amazon Web Services(저장)입니다(5항 참조). 자녀의 정보는 공개되지 않으며 광고에 이용하거나 판매하지 않습니다.
동의: 자녀 정보를 입력하기 전에 첫 화면에서 보호자가 동의란에 체크하고, 저희가 보내는 링크로 이메일 주소를 확인합니다. 결과는 확인된 주소로만 보내 드립니다(2항).
보관 기간: 업로드한 파일·사진은 결과 발송 90일 후, 글과 전사본·평가는 결과 발송 1년 후 삭제합니다(링크로 보내 드린 리포트는 그때 링크도 열리지 않습니다). 완료되지 않았거나 발송되지 않은 진단은 시험 마감 30일 후(시험을 시작하지 않았다면 생성 30일 후) 삭제합니다.
보호자의 권리: 언제든 privacy@soarkidz.com으로 메일을 보내거나 진단 안내 메일에 답장해 정보 열람, 추가 수집 거부, 삭제, 동의 철회를 요청하실 수 있습니다(7항).